Privacy Policy

Effective Date: July 23, 2026

At DroneMaxFly, protecting your personal privacy is important to us. This Privacy Policy explains how HENGTU TECHNOLOGY LIMITED (“DroneMaxFly,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit or use dronemaxfly.com (the “Site”), create an account, place an order, contact us, or otherwise use our services.By using our Site, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you provide directly to us, including:

Name
Email address
Phone number
Billing address and shipping address
Account login details and account preferences
Order information, including products purchased, order history, payment status, and return or customer-service records
Communications you send to us through email, customer-service channels, or our online chat tools
Information submitted when entering a sweepstakes, contest, giveaway, or promotion

When you make a purchase, payment information is processed by our third-party payment providers, including Shopify and PayPal, as applicable. We do not intentionally store complete payment-card numbers on our own systems.

Information Collected Automatically

When you visit the Site, we may automatically collect certain information about your device and online activity, including your IP address, browser type and device information, operating system, pages viewed, links clicked, referring websites, access times, approximate location derived from your IP address, cookie identifiers, and similar online identifiers.We use Google Analytics and similar technologies to understand how visitors use our Site, improve our services, and measure Site performance.

How We Use Your Information

We may use your personal information to create and manage your account; process, confirm, and deliver orders; process payments and prevent fraudulent transactions; provide customer support; communicate about orders, returns, and services; send promotional emails, special offers, and abandoned-cart reminders where permitted by law; administer promotions; improve our services; protect Site security; and comply with legal obligations.You may opt out of promotional emails at any time by clicking the unsubscribe link in an email or contacting us at support@dronemaxfly.com. We may still send non-promotional messages related to your orders, account, or transactions.

How We Share Information

We do not sell, rent, or lease customer lists for money.We may share personal information with trusted service providers that help us operate our business, including e-commerce, website-hosting, and payment-processing providers such as Shopify and PayPal; shipping carriers and fulfillment partners; analytics providers including Google Analytics; email marketing and customer-communication providers; and customer-support and online chat service providers.We may also disclose information when reasonably necessary to comply with applicable law, respond to legal process, protect our rights or property, prevent fraud, or protect the safety of our users or the public.

Cookies and Similar Technologies

We use cookies and similar technologies to help the Site function, remember your preferences, maintain your shopping cart and account session, analyze Site traffic, and improve your experience.Most web browsers accept cookies automatically. You may be able to change your browser settings to reject or delete cookies. Disabling certain cookies may affect the availability or functionality of some parts of the Site.

Data Retention and Security

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing customer support, meeting legal and tax obligations, resolving disputes, and enforcing our agreements.We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Choices and Rights

Depending on where you live, you may have the right to request access to, correction of, or deletion of personal information we hold about you.To make a privacy request, please email support@dronemaxfly.com with the subject line “Privacy Request.” We may need to verify your identity before processing your request.

Children’s Privacy

Our Site and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

International Users

DroneMaxFly is operated by HENGTU TECHNOLOGY LIMITED. If you access the Site from outside the jurisdiction where our service providers or systems are located, your information may be transferred to, stored in, or processed in other countries where data-protection laws may differ from those in your country.