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DroneMaxfly was excellent to work with! I recently purchased the Matrice 4E from them. The team support kept me updated whenever I reached out. The entire process was smooth and painless, and once it shipped, I had it in just 3–4 days. I’ll definitely be buying from them again!
Very excited with this purchase. Dronemaxfly has been excellent to deal with with purchasing and answering all my questions that I had.
The DJI Matrice 400 has been a capable platform for our inspection work. Its extended flight time helps us cover more ground during a mission, while the multi-payload support gives us flexibility to configure the aircraft for different jobs. We also appreciate the advanced obstacle sensing when operating around complex structures. Overall, it’s a strong fit for demanding professional operations.
Find answers to our most frequently asked questions. Still need help? Email our customer support team at support@dronemaxfly.com.
Eligible DJI Matrice 4E purchases include a one-year DJI Terra software license. After the aircraft is activated, a QR code for activating DJI Terra will be sent to the email address associated with the customer’s account. A separate license must be purchased after the one-year term expires.
The product listing identifies the manufacturer’s warranty as included. For details about warranty coverage or after-sales support, please contact support@dronemaxfly.com.
All devices carry FCC certification and comply with relevant regulatory requirements.Please contact support@dronemaxfly.com with the product name or SKU to confirm the FCC marking for the specific item.
There are no U.S.-specific version restrictions for the DJI Matrice 400 or Zenmuse L3.
The Matrice 4T and Matrice 4E use Matrice 4 Series batteries. The Matrice 4D and Matrice 4TD use Matrice 4D Series batteries.
The DJI Matrice 4T package does not include a WB37 battery. The WB37 is an optional accessory designed to extend the remote controller's operating time.
The DJI RC Plus 2 Enterprise remote controller has a built-in, non-removable battery, so it can power on and operate normally without a WB37 battery installed.
If you need additional operating time, you can purchase the WB37 battery separately from our website.
The DJI Cellular Dongle 2 is an optional accessory and is not included with the Matrice 4T package options listed on our website. It can be purchased separately. If you see “DJI Cellular Dongle 2 Pry Bar” on a package list, that refers to an installation and removal tool, not the dongle itself. For help confirming the contents of your order, contact us at support@dronemaxfly.com.
